Privacy Policy for Esemie

Effective Date: May 1, 2024

1. Introduction

Welcome to Esemie. We are committed to protecting the privacy of all visitors to our website and app users. This Privacy Policy outlines our practices concerning collecting, using, and disclosing your information.

2. Information Collection

Types of Data Collected:

Personal Data: This includes your name, email address, phone number, and location data. We collect this information when you register and use our services on our app.

Usage Data: We collect information on how the services are accessed and used. This data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our app, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our app and hold certain information.

Methods of Collection:

Directly from you when you provide it to us.

Automatically as you navigate through the site or use our app.

3. Use of Data

We use the collected data for various purposes:

To provide and maintain our service

To notify you about changes to our service

To allow you to participate in interactive features of our service when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our service

To monitor the usage of our service

To detect, prevent, and address technical issues

4. Data Sharing

Sharing Details:

With Service Providers: We may share your personal information with providers who perform services for us and help us operate our business.

For Legal Requirements: We may disclose your personal information where required by law or subpoena.

With Affiliates: We may share your data with our affiliates, in which case we will require those affiliates to honour this privacy policy.

International Transfer:

Your information, including Personal Data, may be transferred to — and maintained on — computers outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

5. Data Security

We take the security of your data seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

6. User Rights

Under the NDPR, you have certain rights regarding your data:

Access and Receive: You can request to receive a copy of the personal data we hold about you.

Correction You can ask us to correct inaccurate or incomplete personal information.

Deletion: You can request that we delete your data.

Restrict Processing: You can request the restriction of processing of your personal data.

How to Exercise Rights:

To exercise these rights, please get in touch with us at:support@esemie.io

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your data only for as long as necessary for the purposes in this Privacy Policy. We will retain and use your Data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

9. Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please get in touch with us:

Email: support@esemie.io

Phone: +234 8037889887

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